Quality Policy

In recognition of its commitment to interested parties, in its translation, post-editing, localization services and others, R&A Translators® undertakes to:

• Provide services focused on continuously improving client satisfaction.
• Ensure that the services provided to our clients meet all legal and technical requirements.
• Continually improve the efficiency and effectiveness of the quality management system.
• Avoid errors and record all occurrences to implement procedures that minimize the consequences and prevent recurrence thereof.
• Assure that all job deadlines are met in order to uphold client trust in our timeliness.
• Train, motivate and engage our team on an ongoing basis to improve proficiency, and encourage the participation of all parties in the management, development and implementation of the quality management system.
• Ensure that all our linguists are duly qualified to provide high quality services for our clients.
• Implement the technological resources as required to assure security, privacy and quality of the services performed for our clients.