Privacy Policy

The purpose of this Privacy Policy is to establish the rules on the use, storage and processing of users’ data and information on a website owned by R&A Translators – https://www.rajaoathayde.com.br/

 

This Policy applies to users who provide their data as required to use the website’s services and functions.

 

  1. Rajão & Athayde LTDA – R&A Translators – a limited liability company, registered as a corporate taxpayer No. 01.796.172/0001-86, established at Avenida Graça Aranha, 19 Suite 401, Rio de Janeiro, values your privacy, data security and transparency. We have prepared this document to disclose and explain how we process your personal data and the measures we apply to keep it safe.

 

  1. R&A Translators undertakes to process the information with care. This is the purpose of this Data Privacy Policy.

 

  1. For purposes of this Privacy Policy, the following definitions apply (i) Cookies: files sent by the website server to your computer to identify the computer, the time spent navigating the site and the pages visited, to collect information such as your preferences to help customise the website according to your profile through Google Analytics, which has its own policies and is one of the most widespread and reliable analytics solutions on the Web. This helps us understand how you use the site and how we at R&A Translators can improve your experience; (ii) IP: short for Internet Protocol. This is a number that identifies your computer on the Internet; (iii) Logs: records of your activities on the site; (iv) Session ID: identification of your session in the registration process or when you use the site in any way; (v) User: anyone who interacts with R&A Translators in situations where they can make their personal data available, such as people browsing our website or social networks, clients employees and service providers; (vi) Data Processing: any operation carried out with personal data, such as those related to the collection, production, reception, classification, use, access, reproduction, transmission, distribution, processing, archiving, storage, deletion, evaluation or control of information, modification, communication, transfer, dissemination or extraction; and (vii) Personal Data: any information that refers to an identified or identifiable individual.

 

  1. You may prevent cookies by adjusting your browser. However, in most cases, there are no industry standard options for disabling cookies without completely disabling the functions and features they add to this site. Therefore, we recommend that you allow all cookies if you are not sure whether they are required for access to a service.

 

  1. R&A Translators may collect different types of personal data automatically to check, monitor and control site activity or data you provide directly to access the services you want. Below is the data R&A Translators may collect in each situation and the reason for collecting it:

 

  • Recruitment data (“Work with Us”) for identifying and evaluating an application for vacancies at R&A Translators

– Full name;

– E-mail address;

– Phone number;

– Professional data appearing in the candidate’s curriculum.

 

  • Data for filling out forms for identifying and authenticating the user and sending out newsletters:

 

– Full name;

– E-mail address;

  • Data for digital identification collected while browsing the site, even without registration, to identify and authenticate you and provide the services suited to your needs:

 

– IP address;

– Information about the device used for navigation;

– Geolocation;

– Screens accessed;

– Cookies;

– Records of date and time;

– Session ID.

 

  • Other information that we may collect:

 

– User information that you have published or is publicly available;

– Information you provided voluntarily when you communicated with the company on social networks, in comments and evaluations of products or through any of the communication channels available on the website;

– Copies of documents you sent as proof of residence, bank details or copies of identity documents.

 

  1. You are responsible for the accuracy, integrity and updating of your personal data and sensitive data.

 

  1. The website recommends services using cookies that identify your browsing. These recommendations vary according to your behaviour on the site to indicate preferences. If you wish to block the cookies, you must set up your Internet browser accordingly.

 

  1. R&A Translators uses cookies when you have logged in, so you do not have to log in every time you visit a new page. These cookies are usually removed or cleared when you log out to ensure that resources and restricted areas can be only accessed after logging in.

 

  1. From time to time, R&A Translators publishes surveys and questionnaires to provide interesting information consistent with your preferences, valuable tools or to understand our users more accurately. These surveys may use cookies to remember who has participated in them or provide accurate results after changing the pages.

 

  1. You own the data and have the right to add, delete or modify any information linked to your profile with R&A Translators. You declare you are aware of and agree to the collection, storage, processing and use of the information you sent or relayed under this Privacy Policy.

 

  1. R&A Translators uses your personal data, including but not limited to browsing data, to ensure quality service and improved customer experience. Among the purposes for which R&A Translators may use your data, as prescribed in item “5” of this Privacy Policy, are the following: (i) Your correct identification; (ii) Any communication resulting from activity on the website; (iii) Answering any questions and your requests through our means of communication on the site; (iv) Contacting you, when necessary, and this may include various issues such as communication about questions and answers, responses to complaints and requests or information on the services; (v) Assisting in diagnosis and technical trouble-shooting; (vi) Developing new features and improvements to improve your browsing; (vii) Providing access to the restricted area of the site or its exclusive functions; (ix) Complying with a legal or judicial order; (x) Constituting, defending or exercising rights in court or administrative spheres; and (xi) Producing general statistics to identify the user profiles and to create corporate campaigns.

 

  1. For these reasons, whenever necessary, R&A Translators may share your personal data with regulatory bodies and judicial, police or government authorities in compliance with a court order, requests from administrative authorities, legal or regulatory obligation, and collaborate with government authorities in investigations involving unlawful acts.

 

  1. R&A Translators stores your data securely. We have adopted the best techniques to protect your personal data from unauthorised access, destruction, loss, alteration, communication or any form of improper or unlawful processing, including encryption mechanisms. However, no platform is entirely secure. Therefore, if you have any concern or suspicion that your data is at risk, you should contact R&A Translators through the service channels provided on the website.

 

13.1. R&A Translators processes your personal data with high levels of protection, ensuring your privacy for as long as you are a customer, browse the platforms, use services and/or are a potential customer that R&A Translators shares service offerings with. Where applicable, and even if you choose to exclude your personal data from the R&A Translators database, the company may retain some or all of your personal data for additional periods for audit purposes or to comply with legal or regulatory obligations.

 

13.2. The data shall be kept for the necessary period, according to the deadlines established in the applicable legislation.

 

  1. Transparency in the processing of personal data is a priority for R&A Translators. In addition to the information provided in this Privacy Policy, you may also exercise the rights prescribed in the General Data Protection Regulation, including (i) Confirmation of personal data processing; (ii) Access to personal data; (iii) Withdrawal of consent; (iv) Correction of incomplete, inaccurate or outdated personal data; (v) Anonymising, blocking or excluding personal data processed with consent or data that is unnecessary, excessive or when you consider that any point of the General Data Protection Regulation has not been met; and (vi) Information on the possibility of not providing consent and on the consequences of denial thereof, where applicable.

 

14.1. All requests are handled free of charge and are submitted to a prior assessment of your identity and whether the service is feasible.

 

  1. The provisions in this Privacy Policy may be updated or modified at any time, so it is up to you to check it whenever you access the website.

 

  1. Should any doubt and/or requests arise regarding the provisions in this Privacy Policy, you should contact the DPO Eduardo Quintella at dpo@ratranslators.com.

 

 

 

Updated on 19 January 2021.